Wednesday, October 13, 2004


disappointment superseded by joy

it's not often you can pinpoint the person who all by themselves turns your day around. but today it's brian of espresso parts.

but this post is more than another love-song to the guy who sent me my custom-adapted commercial la marzocco triple-basket ergonomic portafilter with a single spout. altho' i have to confess that when it arrived i tore thru the bubble wrap and clasped it to my bosom.

will rush home and frantically make sure it fits my various espresso machines! but i'm already pretty confident it will.

it's also a gentle butterfly sigh of disappointment in old-friends-under-new-management, da vinci syrups, now owned by the irish kerry group. (no no no, not the candidate.)

old-friend da vinci usually took a couple of days to pack and ship your order, especially if was sugar free.

this new-management da vinci took more than an entire week! just to fulfill the order! delivery will be another 5-7 business days!

i'm telling you, i placed my order on the 5th and just received my shipping notice today!

dear da vinci: mr. right lives on your sugar-free white chocolate syrup. please speed this process up before i switch over to routin's 1883 sugar-free white chocolate syrup, which can be ordered from upstate new york. . .

the routin distributor ships the same morning -- not same day, but same morning -- for a 2-day delivery! shipping cost: US$5.95.

posted by fortune | 10:43 AM | top | link to this | email this: | | | 0 comments